NENA Membership / NENA Membership FAQ
How do I renew my membership?
Your membership is part of a subscription and will automatically renew after 12 months. If you need to change your billing details or you would like to cancel your membership, see the FAQ options on Billing Details or Cancellations below.
What payment options are available?
NENA accepts membership payment via credit card through our secure, third-party payment system, Stripe. No payment information is stored on the NENA website, and all financial information is handled by Stripe.
How do I change my billing details?
To update your payment information, please log into your NENA members account, then navigate to the "Billing" tab in the Members Area. You can update your billing details on the form in the Billing tab.
How do I cancel my NENA membership?
To cancel your membership, please log into your NENA members account, then navigate to the "Cancel" tab in the Members Area. You can then process your membership cancellation on the form.
Cancelling your membership will only cancel future membership payments.
Your membership will remain valid for the remainder of your paid membership term and you will continue to have access to member benefits on this site until the term of your membership expires.
If you have any questions, or wish to terminate your account effective immediately, please contact us at: firstname.lastname@example.org